Privacy Policy & Terms of Use

"Your trust is our greatest asset. We protect your privacy and dignity with the highest standards, in line with global best practices and the laws of Kenya."

1. Introduction

Welcome to Masaba Hope Center. We are committed to protecting your privacy and maintaining the integrity and transparency of all our operations.

This document outlines our privacy practices, terms of use, and transparency policies to ensure that every visitor, donor, volunteer, and partner understands our commitment to ethical conduct, lawful operations, and child safety.

2. Use of Content, Images, and Child Photographs

All photographs, videos, and written content on our website are the exclusive property of Masaba Hope Center and are used strictly for the purpose of raising awareness, sharing progress, and reporting transparently on our projects and activities.

Photos or media involving children are published with strict adherence to child protection guidelines and with written consent from guardians or relevant authorities. No identifying personal information is disclosed alongside such content.

We regularly review and update our media content policies to ensure the safety, dignity, and privacy of every child represented on our site. All use of children’s images is for transparency and awareness only, never for commercial gain.

Tag for Content: All images and stories are tagged as “Transparency Content” to emphasize our intent for openness and accountability.

3. Our Mission is Not for Profit

Masaba Hope Center is a registered non-profit organization in Kenya. Our platform, programs, and content are not intended for commercial use or personal financial gain.

Any individual or entity found misrepresenting our purpose, using our name or content for unauthorized commercial activities, or misleading the public in our name will be subject to legal action.

We exist solely to raise awareness on children's rights, advocate for policy change, and support vulnerable and needy children through our care programs.

4. Donations & Financial Integrity

All donations received are used exclusively for the care, education, health, and welfare of children under our care and our outreach programs.

Our financial management processes are transparent and accountable. We maintain proper books of accounts, and funds are strictly allocated to programmatic needs.

We are open for independent financial audits upon prior written notice, as allowable under national laws governing non-governmental organizations.

We assure the public that all donations are handled and used solely for the purpose of children care in our facility.

5. Compliance with Laws

All our activities adhere to the legal framework governing NGOs in Kenya, including those related to child protection, data privacy, nonprofit fundraising, and labor.

We comply with the Kenya Data Protection Act, 2019, the General Data Protection Regulation (GDPR) of the EU, and other international standards.

We are committed to ethical operations and maintaining the highest standard of integrity in all our programs.

6. Information We Collect

We may collect your name, email, donation details, and other voluntary submissions you provide through forms on our website.

We do not sell or trade your information to third parties. All data is stored securely and used solely for communication, donor reporting, and impact updates.

7. Cookies & Analytics

We may use cookies and third-party analytics tools (like Google Analytics) to understand how visitors interact with our website. These tools help us improve user experience but do not collect personally identifiable information.

Cookies collected are used solely for site maintenance and improvement, never for advertising or profiling.

8. Your Rights

You have the right to access, update, or request the deletion of your personal data stored with us. To do so, please contact us at info@masabahopecenter.co.ke.

9. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or relevant laws. Any significant changes will be communicated on our homepage or via email.

10. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our terms of use, please contact us at:

Email: info@masabahopecenter.co.ke
Phone: +254 700 422 603
Mail: Masaba Hope Center, P.O. Box 130-40413, Kehancha, Kuria, Migori County, Kenya

Your privacy and the dignity of every child are our top priorities. We are proud to operate with transparency, accountability, and in full compliance with Kenyan and international law.